Billing Terms and Conditions
These Billing Terms and Conditions explain how payments, billing information, taxes, order charges, refunds, and payment security are handled when customers purchase from Lounzio.
1. Accepted Payment Methods
Available payment methods are displayed at checkout.
Customers may be able to pay using major credit cards, debit cards, and other secure payment options supported by our checkout system.
All payments must be completed successfully before an order can be processed.
2. Billing Information
Customers are responsible for providing accurate and complete billing information at checkout, including:
- Full name
- Billing address
- Email address
- Phone number
- Payment details
If billing information is incorrect, incomplete, or cannot be verified, the order may be delayed, cancelled, or refused.
3. Payment Authorization
When you place an order on lounzio.myshopify.com, your payment method may be authorized at checkout.
An order is not considered confirmed until payment has been successfully approved.
If your payment is declined, the order will not be processed. You may need to use a different payment method or contact your bank or payment provider.
4. Pricing
All product prices are shown on our website.
We make reasonable efforts to ensure that prices are accurate. However, pricing errors may occasionally occur.
If an incorrect price is displayed, we reserve the right to correct the error, cancel the order, or contact the customer for further instructions.
5. Currency
Prices are displayed in the currency shown at checkout.
If your payment method uses a different currency, your bank or payment provider may apply exchange rates or foreign transaction fees. These fees are controlled by your bank or payment provider and are not charged by Lounzio.
6. Taxes
Applicable taxes, if required, may be calculated and displayed at checkout before payment is completed.
Customers are responsible for any taxes, duties, or fees required by their location unless otherwise stated at checkout.
7. Shipping Charges
Shipping costs, if applicable, will be clearly displayed at checkout before the customer confirms the order.
Any free shipping offer or shipping promotion will be shown on the website or during checkout when available.
8. Order Confirmation
After a successful purchase, customers should receive an order confirmation email with order details.
Please review the order confirmation carefully and contact us immediately if any information is incorrect.
Contact email: mustafagul4353@gmail.com
9. Payment Security
Payments on our website are processed securely through trusted third-party payment providers.
Lounzio does not store full credit card numbers or sensitive payment details on its own servers.
Payment information is handled using secure encryption and payment processing standards.
10. Failed or Declined Payments
If a payment fails or is declined, the order will not be completed.
Possible reasons may include:
- Incorrect card details
- Insufficient funds
- Bank security restrictions
- Expired payment card
- Payment provider verification issues
- Billing address mismatch
Customers should contact their bank or payment provider for assistance, or try another payment method.
11. Order Cancellations
If you need to cancel an order, please contact us as soon as possible after placing it.
If the order has not yet been processed or shipped, we will do our best to cancel it and issue a refund.
If the order has already been processed or shipped, cancellation may no longer be possible. In that case, customers may request a return after receiving the order according to our Return and Refund Policy.
12. Refunds
Approved refunds are issued to the original payment method used at checkout.
After a refund is processed, please allow 5–10 business days for the amount to appear in your account, depending on your bank or payment provider.
Shipping fees, if any, may only be refunded when required by law or when the refund is related to an error on our part.
13. Chargebacks and Payment Disputes
If you have a billing issue, we encourage you to contact us first so we can help resolve the matter quickly.
For billing questions, please contact:
Email: mustafagul4353@gmail.com
Phone: +1 (202)-558-9664
Opening a payment dispute or chargeback without contacting us may delay the resolution process.
14. Fraud Prevention
For customer safety and fraud prevention, we may review orders before processing.
We reserve the right to cancel or refuse orders that appear suspicious, fraudulent, unauthorized, or in violation of our policies.
In some cases, we may contact the customer to verify billing or order details.
15. Changes to Billing Terms
Lounzio may update these Billing Terms and Conditions from time to time.
Any changes will be posted on this page. Continued use of our website after updates means you accept the revised terms.
16. Contact Information
For billing, payment, refund, or order-related questions, please contact us:
Lounzio
Website: lounzio.myshopify.com
Email: mustafagul4353@gmail.com
Phone: +1 (202)-558-9664
Address: 5505 Cypress Creek St, North Las Vegas, Nevada 89031, United States